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IT Consulting Services

  • Protect your business with AI-driven and human-layer security while getting expert IT guidance to scale safely

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Trusted by Leading Brands

We partner with industry leaders across technology, finance, healthcare and more.

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Qualys
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Dell
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Ruckus Networks
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See what our customers are saying

Always there when we need them, My name is Scott Nelson. I am the CFO at Grant General Contractors. We use Fusion Factor as our Outsourced IT Department. They have been exceptional in their services, their response time. They have accomplished several migrations for us without any issues and they have always been there when we need them. I would recommend their services to anyone looking for Outsource IT or IT assistance.

Scott Nelson
CFO, Grant General Contractors

Excellent customer services!, Fusion Factor has been working with us for the past couple of years. They are excellent customer services, they are on time service and you can't ask for a better attitude. You know when people come in and work on your IT you think you are going to pull your hair out. Well, they make your life easy for you. We are very happy with the services with Fusion Factor.

Bev Jorgenson
VP Corporate & Member Relations, Carlsbad Chamber of Commerce

All the issues solved pretty much immediately!, I hired Fusion Factor to help me out with my business. Recently, I had a server issue and I am a small shop. I was not available to take care of the issue for my client, my technician was not available, and so I called Bhavin with Fusion Factor. They immediately got on the issue; let me know every step of the way what they were doing to fix it, then gave me a full report afterwards what was done and why. The communication was awesome, the response time was awesome. I'd recommend any other partner using Fusion Factor for their support.

Alex Morrow
Alex Morrow
President, AbovePoint Technologies

Don’t Use Resources on Technology You Don't Understand

Running a business means dealing with multiple critical tasks simultaneously. Tech decisions shouldn't be another hassle, where you're nodding along to sales pitches, hoping you're making the right call. Our IT consulting services cut through the noise and tell you what tech you actually need, what's worth spending on, and what can be avoided.

We're your tech advisors without the six-figure salaries. Businesses choose us, the best IT consulting company, when they realize they are stuck with expensive tools and technologies by people who vanish after the invoice clears.

What We Offer

  • Honest answers about what technology makes sense for you
  • Looking at your current setup to spot what's broken
  • Real talk on whether cloud migration is right for your situation
  • Budget help that keeps you from blowing money on the wrong things
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Our Core Strengths

250

Supported Locations

21

Years of Experience

500

Customers Served

100

Successful Projects

The Best Help Desk Service & Ticketing Software

Remote Monitoring & Management

Utilize our tools to monitor and manage your devices and servers.

    • 24/7 monitoring and incident alerting
    • Patch management and updates
    • Anti-virus and malware protection
    • Asset inventory
    • Remote access capabilities
    • Business intelligence reporting

Help Desk Support Services

Enjoy the protection from remote monitoring services, plus 24/7 access to our help desk for support every day of the year.

    • ITSM Ticketing System
    • Robotic Process Automation
    • End-to-End User Support
    • On-Premises and Cloud Server Management
    • Network Management
    • Security Management
    • Microsoft Application Support

Onsite Support

Get the full package: remote monitoring, 24/7 help desk access, plus in-person support.

    • Support from Expert Field Engineers
    • Regularly Scheduled Onsite Visits
    • White-glove Service and Hands-on Assistance
    • Midsize Businesses Help Desk Services
    • Enterprise Help Desk Services

IT Consulting Service Providers You Can Actually Trust

We tell you the truth about technology spending.

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  • Experienced Consultants

    Our IT consulting team speaks your language. We help businesses that are tired of vendors selling them things they don't need, using language nobody understands.

  • Comprehensive Tech Planning

    Our IT consulting services help you plan your spending in line with your goals. No giant binders full of charts that make no sense to you.

  • Manageable Costs

    Our consulting helps you avoid spending large sums of money on technology that looked amazing in the demo but does nothing for your actual business.

  • Committed Support

    We don't hand you a huge document and disappear. We help you actually execute the plan and troubleshoot when things get tough.

Industries We Work With

Custom Consulting Services and Solutions

Healthcare

Assistance in choosing EHR systems, understanding HIPAA, and figuring out telehealth.

Legal

Law offices get guidance on case management software, document security, and practice tools.

Finance

Financial firms get advice on compliance tech, secure portals, and system integration.

Manufacturing

Factories get help with ERP systems, connecting machines to networks, and supply chain tech.

Retail

Stores get guidance on web stores, checkout systems, and inventory tracking.

Professional Services

Service businesses get help choosing CRM tools, project software, and billing platforms.

Consulting Built for Better Business Management

Practical Advice That Drives You Ahead

Avoid Common Mistakes

Bad tech choices cost you thousands you'll never see again. Our IT consulting services and solutions help you avoid the usual mistakes.

Know What to Do Next

Indecisive about what tech to buy? The monthly fee gets you advice whenever you're stuck on a decision.

Choose The Right Tools

Quit playing guessing games with technology. Get help from IT consultants who've watched companies fail and succeed with different tech.

Improve Success Rate

Tech projects crash and burn constantly. We help plan and execute strategies that actually get done and work as they should.

IT Consultants Who Understand Your Business

Consulting that solves real problems.

Website Design
Strategy and Planning

We help you plan tech that supports your business instead of becoming another problem to manage.

Website Design
System Reviews

We check what you are running now and tell you what needs upgrading, replacing, or removal.

Website Design
Cloud Migration Advice

We help decide if the cloud makes sense, which platform to use, and how to move without creating continuity issues.

Website Design
Assistance in Modernization

We help you update how you operate with automation, better tools, and tech that give you an advantage over the competition.

Our Services

We offer custom solutions designed to meet your business requirements

Managed IT Services

Managed IT Services are essential for modern businesses that rely on technology to operate efficiently and grow consistently. At Fusion Factor, we ensure your IT infrastructure remains strong, secure and optimized for peak performance. Our team proactively monitors systems, prevents downtime and resolves issues before they affect your workflow.

Email and Spam Protection

Fast, secure and uninterrupted communication is crucial for every successful business. Since email is a primary communication tool, any breach or cyber threat can disrupt operations and compromise sensitive information. Fusion Factor’s Email and Spam Protection service shields your inbox from phishing attempts, harmful attachments and unwanted spam.

Office 365 Management

Our Office 365 Management service makes cloud productivity easy and secure. We help you migrate from outdated systems, organize your environment and ensure every tool runs efficiently. With scalable hosting, professional configuration and continuous monitoring, you experience seamless communication and collaboration across your organization.

IT Support and Consulting

Fusion Factor’s Data Backup & Disaster Recovery service protects your business from unexpected data loss, system failure, or disasters. We securely back up your critical information and create a reliable recovery plan that ensures you bounce back fast when something goes wrong.

IT Helpdesk Services

Our IT Help Desk Services give you fast, human support the moment something goes wrong. Instead of dealing with automated responses or long wait times, you get access to real experts who understand your business and resolve issues quickly.

Network Monitoring & Management

Our Network Monitoring & Management ensures your entire network stays secure, optimized and running 24/7. We constantly watch for issues, performance drops, or security threats, allowing us to take action before any disruption affects your business.

Contact Us.
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