How cybersecurity services project your business from data breaches

Your Trusted Partner for Managed IT & Cybersecurity Services

  • Certified Microsoft Partner.
  • 24/7 Managed IT Support.
  • Cybersecurity and Compliance Solutions
  • Help Desk Services
  • 100+ IT Experts

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Trusted by Leading Brands

We partner with industry leaders across technology, finance, healthcare and more.

microsoft 365
n-able passportal
connectwise
cisco duo
Acronis
eset
Arctic Wolf
Qualys
Fortra
apple
Ingram micro
intuit
Polycom
broadvoice
LG
logitech
Lenovo
hp
Dell
Ubiquiti
Ruckus Networks
juniper networks
cisco meraki
sophos
datto
sage
Azure
Microsoft Partner
ninjaOne

See what our customers are saying

Always there when we need them, My name is Scott Nelson. I am the CFO at Grant General Contractors. We use Fusion Factor as our Outsourced IT Department. They have been exceptional in their services, their response time. They have accomplished several migrations for us without any issues and they have always been there when we need them. I would recommend their services to anyone looking for Outsource IT or IT assistance.

Scott Nelson
CFO, Grant General Contractors

Excellent customer services!, Fusion Factor has been working with us for the past couple of years. They are excellent customer services, they are on time service and you can't ask for a better attitude. You know when people come in and work on your IT you think you are going to pull your hair out. Well, they make your life easy for you. We are very happy with the services with Fusion Factor.

Bev Jorgenson
VP Corporate & Member Relations, Carlsbad Chamber of Commerce

All the issues solved pretty much immediately!, I hired Fusion Factor to help me out with my business. Recently, I had a server issue and I am a small shop. I was not available to take care of the issue for my client, my technician was not available, and so I called Bhavin with Fusion Factor. They immediately got on the issue; let me know every step of the way what they were doing to fix it, then gave me a full report afterwards what was done and why. The communication was awesome, the response time was awesome. I'd recommend any other partner using Fusion Factor for their support.

Alex Morrow
Alex Morrow
President, AbovePoint Technologies

Trusted IT Support Partner for Businesses Since 2005

We deliver exceptional support for your technology infrastructure.

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  • 24/7 IT Support Availability

    Our experts are available around the clock to resolve issues before they impact your business. Day or night, you get reliable support when you need it most.

  • 33,668+ Support Tickets Successfully Resolved

    Thousands of real-world issues solved across networks, systems, and users. Our experience ensures faster resolution and fewer repeat problems.

  • 57-Second Average Response Time

    We respond almost instantly. Fast acknowledgment means less downtime, quicker fixes, and uninterrupted productivity for your team.

  • 98% Customer Satisfaction Rate

    Trusted by businesses for consistent results, transparent communication, and dependable IT solutions that deliver real value.

Our Services

We offer custom solutions designed to meet your business requirements

Managed IT Services

Managed IT Services are essential for modern businesses that rely on technology to operate efficiently and grow consistently. At Fusion Factor, we ensure your IT infrastructure remains strong, secure and optimized for peak performance. Our team proactively monitors systems, prevents downtime and resolves issues before they affect your workflow.

Email and Spam Protection

Fast, secure and uninterrupted communication is crucial for every successful business. Since email is a primary communication tool, any breach or cyber threat can disrupt operations and compromise sensitive information. Fusion Factor’s Email and Spam Protection service shields your inbox from phishing attempts, harmful attachments and unwanted spam.

Office 365 Management

Our Office 365 Management service makes cloud productivity easy and secure. We help you migrate from outdated systems, organize your environment and ensure every tool runs efficiently. With scalable hosting, professional configuration and continuous monitoring, you experience seamless communication and collaboration across your organization.

IT Support and Consulting

Fusion Factor’s Data Backup & Disaster Recovery service protects your business from unexpected data loss, system failure, or disasters. We securely back up your critical information and create a reliable recovery plan that ensures you bounce back fast when something goes wrong.

IT Helpdesk Services

Our IT Help Desk Services give you fast, human support the moment something goes wrong. Instead of dealing with automated responses or long wait times, you get access to real experts who understand your business and resolve issues quickly.

Network Monitoring & Management

Our Network Monitoring & Management ensures your entire network stays secure, optimized and running 24/7. We constantly watch for issues, performance drops, or security threats, allowing us to take action before any disruption affects your business.

Why Choose Us

Our team brings 21+ years of hands-on experience delivering IT support and technology solutions to businesses in various industries, ensuring stability, security, and performance.

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Why Choose Us
Cutting-Edge Technology
Certified Microsoft Partner

Work with a trusted Microsoft Partner experienced in deploying and managing Microsoft technologies.

Trusted Partnership
24/7 Proactive IT Support

Get fast response times and dependable IT support whenever you need it.

Faster Delivery
Faster Issue Resolution

Our experienced technicians quickly diagnose and resolve IT problems to minimize disruption and keep your team productive.

Enterprise Security
Enterprise-Grade Cybersecurity

Protect your business with advanced cybersecurity solutions, including threat monitoring, endpoint protection, compliance support, and data security.

The Best Help Desk Service & Ticketing Software

Remote Monitoring & Management

24/7 monitoring and incident alerting Patch management and updates Anti-virus and malware protection Asset inventory Remote access capabilities Business intelligence reporting

    • 24/7 monitoring and incident alerting
    • Patch management and updates
    • Anti-virus and malware protection
    • Asset inventory
    • Remote access capabilities
    • Business intelligence reporting

Help Desk Support Services

Enjoy the protection from remote monitoring services, plus 24/7 access to our help desk for support every day of the year.

    • ITSM Ticketing System
    • Robotic Process Automation
    • End-to-End User Support
    • On-Premises and Cloud Server Management
    • Network Management
    • Security Management
    • Microsoft Application Support

Onsite Support

Get the full package: remote monitoring, 24/7 help desk access, plus in-person support.

    • Support from Expert Field Engineers
    • Regularly Scheduled Onsite Visits
    • White-glove Service and Hands-on Assistance
    • Midsize Businesses Help Desk Services
    • Enterprise Help Desk Services

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We Solve Your Technology Challenges

Work with the best IT Support Services Provider. Experience Real Impact